FOR APPLIANCE REPAIR BUSINESSES
Keep every appliance, diagnosis and return visit connected.
Capture model details, plan diagnostic visits, track ordered parts and carry approved repairs through to payment and warranty notes.
Built for solo operators. No sales call required.
WHAT CHANGES
Keep appliance and model records ready for the next job.
When a customer calls again, find the previous work, relevant service details and agreed next steps together.
Arrive with the details you need
Check the request and access instructions before you leave, so the visit starts with fewer unanswered questions.
Avoid asking the same questions again
Refer to previous work when an existing customer gets in touch, instead of asking them to explain everything from the beginning.
Make the next step clear
Keep completed work, outstanding items and payment details together so you and the customer know what still needs attention.
HOW IT WORKS
From the first request to the next visit.
Agree what the customer needs, leave enough time for the visit and keep a clear account of what was done.
Kept together through the day
- Customer details stay with the job
- Notes are ready before the visit
- Invoicing follows completed work
STEP 01
Confirm the request
Check the customer’s details, the work requested and anything you need to clarify before committing to a visit.
STEP 02
Agree the visit and price
Allow time for travel and the work itself. Explain the estimate and get the customer’s approval before starting additional work.
STEP 03
Record the result and follow up
Note what you completed, invoice the agreed work and arrange any return visit the customer needs.
WHAT YOU GET
Practical support for appliance repair businesses.
TradePocket organizes the service workflow. It does not replace manufacturer diagnostic tools or warranty-provider systems.
Useful request details
Collect the appliance type, brand, model, symptoms and customer availability before the diagnostic visit.
Trade-specific history
Keep serial numbers, previous faults, diagnostic notes, fitted parts and warranty details with the customer and appliance.
A realistic schedule
Separate the first diagnosis from a parts-dependent return visit without losing the original fault or approval.
Clear estimates and approvals
Show callout, labor and parts clearly, then keep the customer approval attached to the repair.
A complete job record
Record the fix, fitted part and test result, then create the invoice while the details are fresh.
Relevant repeat work
Use appliance history to handle warranty questions and recognize when a previous repair matters to a new call.
COMMON QUESTIONS
Clear answers before you start.
How does TradePocket support appliance repair businesses? +
Collect the appliance type, brand, model, symptoms and customer availability before the diagnostic visit. Keep serial numbers, previous faults, diagnostic notes, fitted parts and warranty details with the customer and appliance.
What specialist work stays outside TradePocket? +
TradePocket organizes the service workflow. It does not replace manufacturer diagnostic tools or warranty-provider systems.
Is TradePocket designed for a one-person business? +
Yes. TradePocket is made for people running a service business on their own, with customers, jobs, invoices and follow-ups kept together.
Can I use TradePocket on my phone? +
Yes. Use TradePocket on desktop and phone so the day’s jobs, customers and payments are available wherever you are.
KEEP EXPLORING
Explore more of our solutions.
Garage door businesses
Handle urgent faults and planned replacements with clearer diagnostics, estimates, parts records and customer history.
Locksmiths
Capture the location and access problem, plan mobile visits, record authorization and keep parts, pricing and property history connected.
Painting contractors
Turn site visits into detailed estimates, record color decisions, schedule staged work and keep deposits and final invoices connected.
Less admin starts here
Keep the work moving and the whole business under control.
Bring your schedule, customers, invoices, payments and useful follow-ups into one calm workspace built for people doing the work.
Start using TradePocket